FAQ

Frequently Asked Questions

No, our products are handmade and prepared from raw ingredients, as per our Company Name promises.

Steamed and cooled products are available from our stall at Blk 127 Toa Payoh Lor 1 #02-02 S310127.

For delivery, the products are usually delivered in the frozen form. Frozen form will allow you to keep it for a longer period while still retaining its freshness.

Products that are purchased steamed have to be consumed within 2 days from Date of Purchase. Products that are purchased frozen can be kept for 2 weeks from Date of Purchase.

Our products are packed nicely in Environmental Friendly food-grade paper boxes.

You need not thaw the products before steaming. Please follow the steaming instructions.

For Frozen products, put it into the steamer when the water boils for the duration stated:
1) Char Siew Pau – 6 Mins
2) Kong Bak Pau – 8 Mins
3) Small Pork Pau – 8 Mins
4) Big Pork Pau – 14 Mins
5) Big Chicken Pau – 18 Mins
6) Lotus Pau / Longevity Pau – 12 Mins
7) Red Bean Pau – 12 Mins
8) Boy Girl Pau – 14 Mins
9) Char Siew Rice i.e. Fan Choy – 20 Mins
10) Glutinous Rice i.e. Lor Mai Kai – 25 Mins
11) Siew Mai – 25 Mins

For steamed products, if you want to warm it up, put it into the steamer when the water boils for the duration stated:
1) Char Siew Pau – 4 Mins
2) Kong Bak Pau – 5 Mins
3) Small Pork Pau – 5 Mins
4) Big Pork Pau – 12 Mins
5) Big Chicken Pau – 16 Mins
6) Lotus Pau – 10 Mins
7) Longevity Pau – 10 Mins
8) Red Bean Pau – 10 Mins
9) Boy Girl Pau – 12 Mins
10) Char Siew Rice i.e. Fan Choy – 18 Mins
11) Glutinous Rice i.e. Lor Mai Kai – 23 Mins
12) Siew Mai – 23 Mins

We usually deliver our products in the frozen form. Delivery of our products in steamed form is subjected to availability.

Yes, we do Island-wide delivery from our Central Kitchen located at 8A Admiralty Street, [email protected], #06-29, Singapore 757437.

Minimum order is $20 and delivery charges (per location) is $5, islandwide.

Orders $50 and above, delivery fee will be free.

Yes, we do. Please contact us at WhatsApp to 98235541 so that we can provide you a template for ease of ordering.

 

We will pack the orders according to your requirement separately for each Customer.

You can PayNow to our Bank via UEN No.: UEN200923579R.

 

THANK YOU FOR YOUR SUPPORT!

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